Terms & Conditions
Welcome to The ROU Crafts. By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About The ROU Crafts
The ROU Crafts is an artisan fashion brand specializing in one-of-a-kind hand-painted and hand-embroidered bags and fashion accessories. Each piece is individually handcrafted and may feature slight variations that reflect the nature of handmade artistry.
2. Product Information
We strive to display our products as accurately as possible. However, colors may vary slightly due to screen settings, lighting, and photography.
As each item is handcrafted, minor differences in painting, embroidery, texture, and finishing details are expected and are not considered defects.
3. Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Pricing errors
- Suspected fraudulent activity
- Violation of these Terms & Conditions
Customers will be notified if an order cannot be fulfilled.
4. Pricing & Payment
All prices displayed on the website are listed in Egyptian Pound are subject to change without prior notice.
Payment methods chosen by the customer includes cash on delivery or online payment through the website during the check out process.
The ROU Crafts reserves the right to correct any pricing errors that may appear on the website.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on destination, customs procedures, carrier delays, or other circumstances beyond our control.
The ROU Crafts is not responsible for delays caused by shipping carriers, customs authorities, or force majeure events.
Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
6. Exchanges & Refunds
Our Exchange & Refund Policy forms part of these Terms & Conditions.
By placing an order, you acknowledge that all products are handcrafted and unique.
Please refer to our Exchange & Refund Policy for detailed information regarding eligibility and procedures.
7. Intellectual Property
All artwork, illustrations, hand-painted designs, embroidery concepts, photographs, logos, branding, text, graphics, and website content are the exclusive intellectual property of The ROU Crafts and/or its founder.
No content may be copied, reproduced, modified, distributed, sold, or used for commercial purposes without prior written permission.
Unauthorized use of our artwork or designs may result in legal action
8. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website functionality.
- Upload or transmit malicious software.
- Infringe upon intellectual property rights.
9. Limitation of Liability
To the fullest extent permitted by law, The ROU Crafts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.
10. Privacy
Any personal information collected through our website will be handled in accordance with our Privacy Policy.
11. Changes to These Terms
The ROU Crafts reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on the website.
12. Contact Information
For questions regarding these Terms & Conditions, please contact:
The ROU Crafts
Email: [[email protected]]
Website: [theroucrafts.com]